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Price
V21 offers one of the best prices for a 2MB Broadband package available in the UK today. At £9.98/mo. for unlimited access, this package is excellent for those who want high speeds with low cost. They also offer a Pay as you Go package, allowing you to only pay for the actual time you use surfing the web. Features in all packages include dedicated customer support 7 days a week (although the cost for their technical support line is 50p/min.), spam and virus software for your PC, and no contracts.
Trial Period
There is no trial period at V21 to speak of.
Setup
V21 has an easy set-up process. All you have to do is make sure you have access to a BT phone line, and that you have a broadband modem. If you do not have a modem, you can purchase one from this provider.
Access Numbers
To get V21 access, all you need to do is make sure you have access to a BT phone line in your location.
Tech Support
V21 has several different ways in which you can contact their technical support team. You should use their specified E-mail addresses or contact form in order to get a hold of them, because their technical support line costs 50p/min. however, their sign-up line is free, and all other lines employ local call rates.
Computer Skills Required
You don’t need to be a computer expert in order to take advantage of V21’s internet services. All you have to do is follow their easy installation process and you’ll be surfing in no time.
Email Addresses
A real downer for V21’s service is that you only get 1 E-mail account with their packages. However, you do get the ability to employ unlimited aliases to that account, so I guess it’s not that bad.
Cancellation
Canceling your V21 account is simple, as they employ an instant cancellation process. All you have to do is contact them and tell them you want to cancel their service and they will. It’s that simple.
ISP Plans
Pay as you Go:
1p/min
Speed: 56K
Hours/Monthly Usage: Unlimited
Features: dedicated customer support 7 days/week, no monthly fee, spam and virus software for PC, no contracts
Insomniac:
£1.99/month
Speed: 56K
Hours/Monthly Usage: between 1am-7am
Features: unlimited phone calls, parental controls
Lite Extra :
£3/month
Speed: 56K
Hours/Monthly Usage: 15 hours/week
Features: 10MB webspace
Lite:
£7.99/month
Speed: 56K
Hours/Monthly Usage: 42 hours/week
Features: 10MB webspace
Standard:
£11.99/month
Speed: 56K
Hours/Monthly Usage: 224 hours/month
Features: 10MB webspace
Nethead:
£22.99/month
Speed: 56K
Hours/Monthly Usage: 11 hours/day
Features: 10MB webspace
Broadband 512K :
£14.99/month
Speed: 512K
Hours/Monthly Usage: Unlimited
Features: 10MB webspace
Broadband 1MB :
£17.99/month
Speed: 1MB
Hours/Monthly Usage: Unlimited
Features: 10MB webspace
Broadband 2MB :
£9.98/month
Speed: 2MB
Hours/Monthly Usage: Unlimited
Features: 10MB webspace
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