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Price
BT Yahoo! internet offers packages for both Dial-Up and Broadband services. They employ a Dial-Up Anytime package, a Pay as you Go package, and one Broadband package. With prices ranging from 1p/min. to £24.99/mo., BT Yahoo! has covered all their bases with internet service options. Accompanying all packages are features like antivirus protection, spam and junk mail protection, parental controls, a pop-up blocker, anti-spyware filter, and a free PC Firewall. Although their packages are a bit more pricey than some other internet service providers, you can be assured that their technical support and customer service is impeccable with this telecommunications giant and internet pioneer collaboration.
Trial Period
There is no trial period at BT Yahoo! to speak of, but they do offer their Anytime package at £1/mo. right now for the first three months, then you must pay £15.99/mo. thereafter.
Setup
BT Yahoo! has an easy installation process. All you need to do is follow the instructions on the installation disk that is sent to you, and you’re off and surfing on the web. There is no need for an engineer to visit your home if you already have a BT line running to your location.
Access Numbers
As long as you have a BT phone line running to your location, you’re good to go with BT Yahoo! internet services.
Tech Support
BT Yahoo! offers its customers several ways in which to fix a problem should one arise. They have a comprehensive online help site that lists ways to fix and troubleshoot any problems that you feel you can deal with yourself. They also employ a free phone line as well as topic-specific phone lines that direct you to direct areas of the company that can deal with your problem.
Computer Skills Required
With BT Yahoo!, there is no need to be computer savvy in order to install their services. All you need to do is follow the installation disk they provide you with after you sign-up. There is no need for an engineer to visit your home if you already have a BT phone line running in your location.
Email Addresses
BT Yahoo! offers all of its customers up to 10 E-mail accounts for their Anytime and Broadband packages. For the Pay as you Go package, you only get 5 specific accounts. This is more than most internet service providers offer for the same price.
Cancellation
In order to cancel BT Yahoo! internet services, you must provide them with at least 8 days notice. You will also have to pay a termination charge if you want the services ended before a 12 month period.
ISP Plans
Anytime:
£1/month (for first month then £15.99/month after)
Speed: 56K
Hours/Monthly Usage: 150 hours/month
Features: pop-up blocker, antivirus protection, anti-spyware filter, spam and junk mail protection, E-mal virus protection, parental controls, free PC Firewall
Pay as you Go:
1p/min
Speed: 56K
Hours/Monthly Usage: Metered
Features: pop-up blocker, antivirus protection, anti-spyware filter, spam and junk mail protection, E-mal virus protection, parental controls, free PC Firewall
Broadband: £24.99/month
Speed: 2MB
Hours/Monthly Usage: Unlimited
Features: pop-up blocker, antivirus protection, anti-spyware filter, spam and junk mail protection, E-mal virus protection, parental controls, free PC Firewall
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