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Price
Beaming Telecom has plans that are extremely expensive when compared to other internet service providers throughout the UK. Their base plan at speeds of 512K is £18.95/month, almost double most broadband providers in the market today. With an average amount of features that accompany this product, such as e-mail virus scanning, web e-mail interface, 100 MB of personal webspace, and a static IP address, it’s a wonder why anyone would pay for such an expensive service. At £34.95/month you get their 2 MB service with all the same features, but a faster connection.
Trial Period
There is no trial period at Broadbeam Telecom to speak of.
Setup
To set up your Broadbeam Telecom internet service, you must make sure you have, or can purchase, an ADSL modem or router. And since Broadbeam uses BT’s Wholesale network, they only provide services to customers using a BT phone line, so make sure you can connect to one of these as well.
Access Numbers
Broadbeam only provides their internet services if customers use BT as their underlying network provider, as they use the BT Wholesale network for all of their services.
Tech Support
You can reach Broadbeam Telecom using several different methods. You can send them an E-mail, which will be answered in a timely fashion. You can use the normal post if you don’t need an answer too quickly. Or you could use one of their phone lines to talk to a real person. Broadbeam is known for their excellent customer support, providing responsive and effective support to all of their customers across the UK.
Computer Skills Required
There are is no need to be a computer expert in order to sign-up for Broadbeam Telecom’s internet services. All you need to do is make sure you have a connection to a BT phone line, and that you have an ADSL modem or router, then follow the easy installation process that will accompany your sign in.
Email Addresses
Broadbeam Telecom provides its customers with 10 POP3 e-mail accounts with each of their internet service packages. This is a great amount of addresses that will cover the entire family, or everyone in your small business to have a unique e-mail identification.
Cancellation
With Broadbeam Telecom’s broadband services, there is a 3 month minimum contract that accompanies every package. If you wish to cancel after the 3 months are up, there should be no problem.
ISP Plans
512K Package:
£18.95/month
Speed: 512K
Hours/Monthly Usage: Unlimited
Features: POP3 account, e-mail virus scanning, web e-mail interface, static IP address, 100 MB personal webspace
1MB Package: £28.95/month
Speed: 1MB
Hours/Monthly Usage: Unlimited
Features: POP3 account, e-mail virus scanning, web e-mail interface, static IP address, 100 MB personal webspace
2MB Package: £34.95/month
Speed: 2MB
Hours/Monthly Usage: Unlimited
Features: POP3 account, e-mail virus scanning, web e-mail interface, static IP address, 100 MB personal webspace
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